Translating to 中文...

Language changed successfully
Support Center

How Can We Help You?

Find answers to your questions, explore our guides, or get in touch with our support team. We're here to help you succeed.

Browse Help Topics

Find detailed guides and answers organized by category

Getting Started

New to Jazirix? Learn how to create your account, set up your profile, and submit your first project.

Learn more

Client Dashboard

Navigate your dashboard, manage projects, track progress, and access all your important information.

Learn more

Billing & Payments

Manage your subscription, view invoices, update payment methods, and understand billing cycles.

Learn more

Project Management

Learn how to submit projects, track status, provide feedback, and download deliverables.

Learn more

Partner Program

Discover how to join our partner program, earn commissions, and use the partner dashboard.

Learn more

Account & Security

Manage your account settings, update profile information, and secure your account with 2FA.

Learn more

Quick Actions

Common tasks and shortcuts to help you get things done faster

Login to Dashboard

Access your client portal

Create Account

Sign up for a new account

Reset Password

Recover your account access

Submit a Ticket

Get help from our team

Frequently Asked Questions

Quick answers to the most common questions

Can I cancel my subscription?

Yes, you can cancel your subscription with 30 days' notice. Please refer to our Terms of Service for detailed cancellation policies. Contact our support team if you need assistance with cancellation.

How do I become a sales partner?

Contact our team at support@jazirix.com to apply for the Sales Partner Program. Once approved, you'll receive access to your partner dashboard and a unique referral link to start earning 10% commission on referrals.

How can I reset my password?

Click "Forgot Password" on the login page and enter your registered email address. You'll receive a password reset link within a few minutes. If you don't receive the email, check your spam folder or contact support.

What are your support hours?

Our support team is available Sunday through Thursday, 9 AM to 6 PM GST. You can reach us via email, live chat through your dashboard, or by scheduling a meeting. We typically respond within 2-4 hours during business hours.

Contact Our Support Team

Choose the best way to reach us based on your needs

Email Support

Send us a detailed message and we'll get back to you within 24-48 hours.

support@jazirix.com
Response: 24-48 hours
Send Email

Live Chat

Chat with our support team in real-time through your dashboard.

Dashboard Messaging
Sun-Thu, 9AM-6PM GST
Start Chat

Schedule a Call

Book a video call with our team for detailed discussions or demos.

Video Meetings
By Appointment
Book Meeting

Helpful Resources

Explore additional resources to help you succeed

Still Need Help?

Can't find what you're looking for? Our dedicated support team is ready to assist you with any questions or issues.